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You will need to contact us on 1800 822 999 or at info@genomicdiagnositics.com.au We will then organise for you to attend one of our Healius Collection Centres for a recollection of your sample.
The results of your pharmacogenomics test results (report) will be sent to your doctor approximately 3-4 weeks from the date the test swab is sent back to us in the post. You will need to make an appointment to see your doctor to discuss the results.
Yes, you can select and pay for Express Post, which delivers in 1 - 3 business days. There is a cost of $29.95 for this service. The usual cost for shipping is $24.95.
Australia Post standard small parcel service normally delivers within 6 - 10 business days. The express post service will deliver within 2 - 3 business days.
You do not need to provide a test request form from your doctor to order this test. Simply order the test yourself and then enter your doctor's details in the boxes provided. We will send you the PGx test kit with swab for collection at home, and send your doctor the results when they are ready.
If you do have a test request form, you can either select to attend a collection centre for a blood sample to be taken, or you can have us send a kit, and upload your test request form to us. Again, we will send the results directly to your doctor.
1. I have experienced unwanted side effects from medications.